Employee
Assistance
Programme.

Our EAP provides employees at your organisation free access to the most comprehensive service of its kind, governed by clinical standards.

Our 24/7 helpline, live chat and dedicated case managers ensure employees get the support they need. The service also includes access to additional services such as career counselling, financial wellbeing, life coaching.

Our EAP service includes:

24/7 Support

Employees can access support from accredited mental health professionals when and wherever needed through our 24-hour helpline and live chat. They will never feel like support is out of reach.

Wellbeing Content

Employees can inform themselves on the best ways to manage and maintain their own mental health & wellbeing with exclusive content created by our team of experts.

Coaching

Our service enables employees to address areas of their lives that they find dissatisfying or troublesome through guidance from experts in several areas. These include life coaching, career counselling, parenting guidance and more.

Face to Face Counselling

Should an employees’ case manager deem it necessary, they can access up to 8 free counselling sessions with a vetted and accredited mental health professional near their work or home.

Legal Assistance

Should an employee find themselves in a situation in which they require legal assistance they can access it through the EAP platform. This gives them access to advice and mediation facilities from experienced professionals.

Financial Wellbeing

As financial issues are one of the top causes of stress, it is important to provide employees with reliable advice from industry professionals. Through Spectrum.Life EAP, your employees can receive guidance from qualified financial experts.

EAP

  • 24/7 in the moment mental health support
  • Unlimited free-phone support for employees and managers
  • Access to 1 session per issue via phone or video counseling
  • Access to legal, financial and other lifestyle supports for employees
  • Available to employees, their partners and dependents
  • Live chat counseling
  • Easy access via web and mobile app

EAP PLUS

  • 24/7 in the moment mental health support
  • Unlimited free-phone support for employees and managers
  • Access up to 5 sessions per issue via face to face, phone or video counseling
  • Access to legal, financial and other lifestyle supports for employees
  • Available to employees, their partners and dependents
  • Live chat counseling
  • Easy access via web and mobile app

EAP PRO

  • 24/7 in the moment mental health support
  • Unlimited free-phone support for employees and managers
  • Access up to 8 sessions per issue via face to face, phone or video counseling
  • Access to legal, financial and other lifestyle supports for employees
  • Available to employees, their partners and dependents
  • Live chat counseling
  • Easy access via web and mobile app